Privacy Policy

Last updated: May 2, 2026. At Shoppas, we believe your data belongs to you. This policy outlines how we protect your information while providing a premium shopping experience.

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Data Collection

We collect information necessary to provide an elite personal shopping experience. This includes account details, payment information (processed via encrypted providers), and preferences that help us curate your selections.

Personal Identity

Name, email address, and phone number, valid ID for shoppers for account verification and updates.

Usage Data

Device types, OS versions, and app interaction logs to improve performance.

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Shopping Sessions

During active shopping sessions, Shoppas records real-time interactions between you and your personal shopper. This ensures accuracy in item selection and provides a history for your records.

Ephemeral Storage

Product photos and real-time cart updates are stored temporarily during your session and archived after delivery completion to maintain your privacy while keeping your order history intact.

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Location Tracking

Precision Logistics

To ensure seamless hand-offs, we access your device location only when a delivery is in progress. This allows our shoppers to provide accurate ETAs and find your specific drop-off point without delay.

  • check_circleGeofencing used only for "Arrived" notifications.
  • check_circleBackground location access is strictly opt-in.
  • check_circleLocation history is purged after 30 days.
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Messaging Security

Private Channel Architecture

Communication between you and your shopper occurs within a proprietary secure shell. We utilize AES-256 encryption for all text and media exchanged during your shopping journey.

lockEnd-to-End Encryption

Your chats are for your eyes and your shopper's eyes only.

no_photographyMedia Protection

Photos of receipts or items are watermarked and restricted from external sharing.

Your Rights

You have the right to access, rectify, or delete your personal data at any time. We comply with GDPR and CCPA standards to ensure global data sovereignty for our users.

Contact Us

Have questions about your privacy? Our dedicated legal and security team is here to help clarify any concerns.